This web-based platform is a further step towards digitization and optimizes the communication between your Account Payable department and the Advantech Accounts Receivable department.
With just one click, you can log into your Account via our Customer Portal. In this personal environment, you can see how high the outstanding balance is and how it is building up.
In the Customer Portal, you can also download copies of invoices, make payments (this will be available in the next few months), request a payment agreement, make a payment commitment, leave a message or file an objection.
The Advantech Customer Portal will structure the communication towards you and Advantech; will lead to less E-Mail communication and reduce the workload on both sides.
The video explains the customer portal with regards to Credit Management.
If you are a customer of Advantech Europe, you can easily check your invoices.
It shortens the communication between you and Advantech finance department.